ekidsland.com
2380 Garrison Street
Lakewood, CO 80215
Phone: (303) 274-2498
Fax: (303) 274-2509
Return Policy
Need to return a item?
returns@ekidsland.com
Shipping & Delivery
Claims for damaged, missing or incorrect items.
claims@ekidsland.com
General inquires
info@ekidsland.com
Pay by Check
Sorry no checks are accepted for payment.
Track My Order
If you have any questions about your order, please contact our customer service.
Privacy Policy
Please see our privacy policy.
Shipping & Delivery
Most orders ship within 10 business days, and generally, it takes 1-3 business days for transit time. For example, if you order on a Monday, your order usually ships the following Monday or Tuesday and depending on where you live, your order will arrive in 1-3 business days from the day it shipped (within the USA).
Please call us 1.303.274.2498 if your delivery needs require special attention.
RETURN POLICY - 30 DAY MONEY BACK GUARANTEE
Exchange and Return Process - We offer a 100%, no questions asked, money back guarantee. If you are not completely satisfied with your purchase, you may return it for a full refund of the price of the product. Shipping charges will not be refunded. You may also exchange your item for another T-shirt of equal or lesser value, with additional shipping charges added.
Please note the following requirements:
1) Items must be returned for exchange or refund within 30 days. No exchanges or refunds will be issued after 30 days from the original purchase.
2) Refunds and exchanges will be issued only after the originally shipped items have been returned.
3) Although the dollar amount of the item purchased will be refunded upon request, costs associated with the item’s return are the responsibility of the customer.
4) Items must be in their original *new* condition when returned, or the refund or exchange will not be honored.
5.)You will be notified when your goods are received at our facilities, after which, it typically takes 10-15 days for your card or account to be credited.
Please send return/exchange to:
ekidsland.com
2380 Garrison Street
Lakewood, CO 80215
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